{"id":1094,"date":"2025-08-05T23:27:07","date_gmt":"2025-08-05T23:27:07","guid":{"rendered":"https:\/\/stagingserver3.com\/Melbourne\/?page_id=1094"},"modified":"2025-12-10T00:32:17","modified_gmt":"2025-12-10T00:32:17","slug":"illness-infectious-diseases-policy","status":"publish","type":"page","link":"https:\/\/stagingserver3.com\/Melbourne\/illness-infectious-diseases-policy\/","title":{"rendered":"Illness &#038; Infectious Diseases Policy"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;80px&#8221; bottom_padding=&#8221;50px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;rbbbg-1&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css_animation=&#8221;fadeInLeft&#8221;]Your health and the health of our staff and other clients are paramount. Please do not attend your in-person appointment if you are unwell.<\/p>\n<p>Contact us immediately if you are experiencing:<\/p>\n<ul>\n<li><strong>Cold or flu symptoms<\/strong> (e.g., fever, cough, sore throat, chills, body aches, headache, runny nose, sneezing, muscle pain, nausea, loss of smell or taste) or any other contagious symptoms.<\/li>\n<li><strong>Gastrointestinal symptoms<\/strong> (e.g., vomiting, diarrhoea).<\/li>\n<li><strong>Other infectious conditions<\/strong> (e.g., conjunctivitis, Hand-Foot-Mouth disease).<\/li>\n<li>If you are awaiting results for a Flu or COVID test, or have been in contact with a confirmed case in the past 7 days.<\/li>\n<\/ul>\n<p>Do not wait to see if your symptoms improve on the day. If you are unwell, please contact us promptly to discuss:<\/p>\n<ul>\n<li><strong>Rescheduling your appointment:<\/strong> We&#8217;ll work with you to find a more suitable time once you&#8217;ve recovered.<\/li>\n<li><strong>Converting to a telehealth session<\/strong>: If clinically appropriate, we may be able to conduct your session via secure video or phone call.<\/li>\n<\/ul>\n<h3><span style=\"color: #372c25;\">\u200bAttending In-Person While Unwell<\/span><\/h3>\n<p>If you attend an in-person appointment exhibiting symptoms of illness, our psychologist or administrative staff reserve the right to:<\/p>\n<ul>\n<li>Respectfully ask you to leave the premises if your presence poses a risk to the health of others.<\/li>\n<li>The full session fee will be charged for the missed or interrupted appointment. This falls under our standard cancellation policy for less than 2 full working days&#8217; notice.<\/li>\n<\/ul>\n<p>If your cancellation occurs with less than 2 working days\u2019 notice, it will incur a 100% cancellation fee. Please refer to our Cancellation Policy: <a href=\"https:\/\/www.sprout-psychology.com.au\/cancellation-policy\">https:\/\/www.sprout-psychology.com.au\/cancellation-policy<\/a>\uff0c[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;80px&#8221; bottom_padding=&#8221;50px&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;rbbbg-1&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1094","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/pages\/1094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/comments?post=1094"}],"version-history":[{"count":3,"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/pages\/1094\/revisions"}],"predecessor-version":[{"id":1147,"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/pages\/1094\/revisions\/1147"}],"wp:attachment":[{"href":"https:\/\/stagingserver3.com\/Melbourne\/wp-json\/wp\/v2\/media?parent=1094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}