FAQ’s Photo Session Booking & Preparation – before, during & after your shoot
For popular dates, especially weekends and peak seasons, we recommend booking 2-4 months in advance. For smaller sessions like headshots, 2-4 weeks usually works, but feel free to inquire about immediate availability
Once we’ve discussed your project and you’ve approved the quote, we’ll send you a digital contract and require a negotiable, non-refundable retainer to secure your date. A complimentary consultation call is included to finalize details.
We’ll provide a detailed styling guide for your specific session, but generally, we recommend solid colours, avoiding busy patterns, and bringing a few outfit changes to add variety. Comfortable shoes are also a good idea!
While we don’t offer in-house styling, we have a curated list of trusted professional makeup artists and hairstylists we regularly collaborate with and highly recommend. We can connect you with them upon booking.
Absolutely! Having a trusted friend or family member can sometimes help you feel more comfortable. Just let us know in advance so we can
plan for it.
Session durations vary by package and project type. Headshot sessions typically can last 30 minutes to 1.5 hours, while commercial projects can range from a half-day to multiple days. We’ll outline the estimated time in your custom quote.
Please contact us as soon as possible if you anticipate being late. While we’ll do our best to accommodate clients, extended delays may impact the shooting time or require rescheduling, depending on our schedule.
For outdoor sessions, we closely monitor the weather. If rain or severe conditions are forecasted, we’ll discuss rescheduling options at least 24 hours in advance, or explore outdoor/indoor alternatives if suitable.
Our typical turnaround time for delivering your edited work varies from project to project. Rush services may be available for an additional fee.
Your final, high-resolution images will be delivered via either a download link or USB stick from which you can easily view, download, and share your photos. Print options are also available upon request.
No, we do not provide raw or unedited files. Depending on the project, we can provide raw and unedited work upon request only. Our delivered images represent our complete artistic vision and brand quality, which includes the editing process. We meticulously select and professionally retouch every image to ensure you receive the best possible results
Yes, you will receive a print release with your final images, allowing you to print your (non-commercial) photos at your preferred lab for personal use. We also offer high-quality prints and products directly through our partners.
Yes, we securely back up all final images for a minimum of 2 years, ensuring your precious memories are safe. However, we always recommend downloading and backing up your own copies once you receive them.
Yes, we encourage you to share your beautiful photos on social media! We kindly request that you tag or credit VENcreaTive.ca when you post them. Our Instagram social media handle is the same as our
website! vencreative.ca .
A negotiable % of the non-refundable retainer is required to book your date, with the remaining balance due upon delivery of final image(s). We accept cash or email/electronic transfer. Payment can be sent to vencreative@telus.net.
? Yes, we love to travel! Travel fees for locations beyond 50 km from city centre are typically negotiated based on mileage, flights and/ or accommodation. All travel expenses will be clearly outlined in your custom quote.
We understand that unforeseen circumstances canarise. Please refer to your signed contract for our full rescheduling and cancellation policy.Generally, retainers are non-refundable, but we will do our best under exceptional circumstances to refund you or to find a new shoot date if possible.”
Since every project is unique, our rates vary depending on the scope and specific requirements. To provide you with an accurate quote, we need to understand the details of your proposed
project.
To help us get back to you quickly with a personalized estimate, please include as much of the following information as possible in your initial inquiry:
We’ll review your information and get back to you as soon as possible, letting you know if we
need any further details.
You’re not alone, and we’ve got this! Many people we work with, even professional actors, may feel slightly uncomfortable in front of a still camera. Our priority is to create a comfortable and relaxed atmosphere where you can be yourself. We specialize in helping you find your confidence in the moment!
We never expect you to “perform” or know what to do in front of the camera. Instead, we provide specific instructions and guidance to help you find your best angles and expressions. We’ll chat a bit before the shoot to discuss your vision, review the plan, and answer any lastminute questions. As we shoot, we’ll often show you images, making adjustments together until you’re thrilled with the results. You’ll be surprised how quickly you’ll feel at ease and confident!
At VENcreaTive, we specialize in visually representing individuals and brands through highquality photography. We have a mobile studio that we bring to location for most of our shoots; we can set up right in your living room if need be. We love working in the natural world and thrive in-studio!
Absolutely! Your trust in VENcreaTive means everything to us. We strive to visual capture your unique story and brand. Should our work not completely align with your expectations (outside of circumstances like acts of nature), please know we are here to ensure your satisfaction. We believe in getting it right, which is why we offer a 100% reshoot guarantee. We’ll happily reschedule your shoot at a time that works for both of us, ensuring we achieve the perfect visual representation you deserve.
You bet! If you refer anyone to us, we will knock off 20% off your next photo shoot. Give us 2 referrals and you’re going to receive 30% on your next shoot complements of VENcreaTive. We are always looking to expand our family through word of mouth and show the love!
Yes! At VENcreaTive, your success is our priority. That’s why we’ve built a robust network of trusted partners to offer you extended support in building your brand and company. Our resources truly become your resources! We’re always expanding our list, and we’re eager to share our recommendations with you. Are you a company interested in exploring an exclusive partnership with VENcreaTive? We’d love to connect!